At Petalglowdesigns, your delight is our commitment. We need you to feel assured with each sports jacket you buy. If for any motive you aren't absolutely satisfied, our go-back-and-refund coverage guarantees a clean and customer-pleasant process.

1. Return Eligibility

You may also request a go-back or refund within 30 days of receiving your order, provided the following situations are met:

• The object should be unused, unwashed, and in authentic condition.

• Original packaging, tags, and labels should be included.

• The product should be in a resalable condition (unless faulty or broken).

Items backed out of doors in this time frame or that don't meet those necessities might not be eligible for a refund.

2. Non-Returnable Items

To keep hygiene and first-rate control, we do now no longer receive returns for:

• Products marked “very last sale” or “non-refundable” at checkout

• Used, worn, or broken objects now no longer due to production issues

• Gift playing cards or promotional objects.

3. How to Start a Return or Refund

To start the go-back or refund process, e-mail us at 📧 payment@petalglowdesigns.com with the subsequent information:

• Order number

• Reason to go back

• Clear pics if the object is broken, faulty, or wrong

Our crew will reply within 1–2 enterprise days with commands on the way to proceed.

4. Return Shipping

• If the go-back is because of a blunder on our part (broken, faulty, or wrong object), we'll cover the go-back transport costs.

• For all different returns (e.g., state of mind, incorrect size), clients are answerable for the return transport. We strongly suggest the use of a trackable transport technique.

• Do now no longer go back objects to the sender, cope with at the package deal. Only deliver returns to the COPE supplied with the aid of using our aid crew.

5. Refund Policy

Refunds are issued under the following circumstances:

• Defective or broken object: Must be reported within 7 days of delivery. Upon verification, we are able to offer a complete refund or replacement.

• Incorrect object received: Notify us within 7 days, and we will be able to ship the appropriate object at no more cost.

• Change of mind: Accepted inside 30 days; the object should be unused and meet the go-back criteria. Shipping charges are non-refundable.

• Undelivered orders: If your package deal hasn't arrived within 15 business days, contact us for research and resolution (resend or refund).

6. Cancellations

Orders may be cancelled within 12 hours of purchase with the aid of using email 📧 payment@petalglowdesigns.com.

After this window, cancellations aren't assured in case your order has been processed or shipped.

7. Refund Processing

Once we get hold of and look into the back object:

• If approved, your refund can be issued to the authentic charge technique within 7 business days.

• You will get hold of an affirmation e-mail as soon as your refund has been processed.

• Processing instances may also range, relying on your charge provider.

8. Need Assistance?

We're here to support you every step of the way.

📧 Email us at payment@petalglowdesigns.com.

Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM (Closed Sundays)

Petalglowdesigns—Engineered for Performance, backed by Confidence.